Getting Started

Welcome to Velvet Bingo. Our friendly Customer Support team can be contacted 24 hours a day. If you would like to ask any questions about getting started that aren’t answered below, please get in touch via Email or Live Help.

How do I register?

Registration is quick and easy. Just click on any 'Join Now' button on the site or click here to complete the simple registration form. It will only take a few minutes to register and join in the fun!

What is the First Deposit Bonus?

Based on the deposit you make you can look forward to receiving an extra 50% on first deposit if you deposit £10, 67% if your first deposit is £15 and 100% if your first deposit is £20 plus an additional 20 Free Spins to be used on Fluffy Favorites Slot game. Please visit our promotion page for more information about this Amazing First Deposit Offer

Do I have to deposit to join?

No, you can become a member without having to deposit funds, however, if you want to play with real cash, you will need to deposit real cash into your account. There are many easy ways to deposit funds to your account, including credit card, debit card, Ukash and Neteller.

How do I play bingo?

Getting started as a new bingo player couldn't be easier. Simply choose the bingo room you want to visit from the Home page or Bingo page and click the 'Play Now’ button to visit your chosen room, buy tickets and start playing.

How can I withdraw my money?

Simply login and select 'Withdraw' within the 'My Account' section. Visit our withdrawal rules page to find out more about withdrawing money from your account.