Q. Is it legal to play at Velvetbingo.com?
A. We adhere to strict code of conduct. Please read carefully our terms and conditions before playing and check the
laws of the country in which you reside before playing. All our players MUST be over the age of 18 plus.
Q. Is my personal data safe and secure?
A. All your personal details, your purchases, the games you play and your activity on the site is 100% Safe and Secure.
Q. Are my transactions secure?
A. All your transactions are secured using C.O.M.O.D.O Secure Digital certificate, the best Internet security certificate available in the market.
Q. Are my credit card details safe?
We take security issues very seriously and adopt the most sophisticated
technology to guarantee security and protection of your privacy. Your account information and deposits are fully protected by state-of-the-art security systems, software and services.
Monetary transactions are protected by sophisticated RSA public/private key encryption mechanisms to ensure that all information remains secure and private at all times. The security measures implemented ensure the validity of each transaction you make, and the latest fraud control systems are utilized to protect your credit card information.
AVS is one of the security measures we have implemented to prevent credit card fraud. When you submit a credit card deposit, we compare your address with the address registered for this credit card. If your deposit was rejected by the AVS system (you will receive an Email notification) you must check the address you have entered and make sure your credit card company has the correct address.
If someone steals your ID and Password or you notice unusual changes on your account status, please email us at firstname.lastname@example.org